Frequently Asked Questions

Feeding & Nutrition

Q: How much should I feed my dog?
A: Feed 2–3% of your dog’s ideal body weight per day.

Q: Can I mix this food with my dog’s current kibble?
A: Yes! It’s always best to start with small amounts and gradually increase over 7–10 days to avoid digestive upset.

Q: How should the food be prepared?
A: The food should be completely thawed before feeding. Store it frozen until ready to use.

Q: How is your food different from store-bought kibble?
A: Our food is fresh, small-batch, and minimally processed, unlike kibble which is heavily processed and often contains fillers, preservatives, and artificial ingredients. This means your dog gets more natural nutrients and better taste in every meal.


Ordering & Pickup

Q: Where can I pick up my order?
A: Local pickup is available in Conifer, Bailey, Highlands Ranch, and Lone Tree, Colorado.

Q: What payment methods do you accept?
A: We accept card, cash, Venmo, and Zelle.

Q: Do you offer bulk discounts?
A: Yes! Bulk discount pricing for food is $200 for 50 lbs, available in minimum increments of 50 lbs.


Storage & Safety

Q: How should I store the food?
A: Keep the food frozen until ready to use and thaw completely before feeding.


Returns & Exchanges

Q: Can I return my order?
A: We do not offer returns, but we are happy to arrange exchanges if there’s an issue with your order.


About Us

Q: Where are you located?
A: Our company is based in Bailey, Colorado. We are a local, small-batch business dedicated to fresh, high-quality dog food and treats.

Q: Do you make custom or specialty diets?
A: No, we no longer offer specialty or custom diets.